Privacy Policy

Privacy Policy

Introduction

Welcome to Castle Rock EMDR Therapy’s online presence at https://castle-rock-emdr-therapy.denvermentalhealthcare.com (hereinafter referred to as “our website” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and other relevant regulations.

Scope

This policy covers all aspects of our website, including but not limited to, online applications, services, products, and any interactive features we offer. Please note that this policy does not extend to third-party websites or services accessed through links on our platform. Each of these third parties has its own privacy policies, and you are advised to review them before using their services.

Processing Activities

This Privacy Policy guides your interactions when:

  • You utilize our applications and services as an authorized user.
  • You visit any pages within our website linked to this policy.
  • We communicate with you via email, calls, texts, or other messaging platforms.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. This includes:

  1. Account Information: Details required to set up and manage your user account.
  2. Payment Information: Data related to transactions, such as credit card numbers and billing addresses, used for payment processing.
  3. Financial Information: Records of payments made, banking details, and financial transaction logs.
  4. Purchase Information: Items or services bought from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Your comments, suggestions, or reviews that you choose to share with us.
  8. Social Media Information: Content and data from social media platforms when you interact with our social media accounts.
  9. Product Information: Details about products you have shown interest in or purchased.

We obtain this information through direct user input, interactions with our services, and automated technologies used for service delivery. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

To enhance your experience on our website, we use cookies, which are small text files stored on your browser. Cookies fall into several categories:

  • Strictly Necessary: Essential for navigating and using the website as intended.
  • Preference: Remembering user preferences to provide a personalized experience.
  • Analytics: Tracking site usage for performance metrics and analytics.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which cookies are set on their browser.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Castle Rock EMDR Therapy implements robust security measures to safeguard your personal information. We utilize encryption for secure communication and engage trusted third-party processors who adhere to strict security standards to handle data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at this age group, and we do not knowingly collect personal information from such individuals.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our use of your data for specific purposes.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based on personal data.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us via email at [email protected]. Alternatively, you can write to us at:
Castle Rock EMDR Therapy
[Address]
[Postal Code]